Certificate in Logistics, Warehousing and Inventory Control (CLWI)
Logistics Management
Course Objectives
- Resolve logistics problems and issues
- Improve logistics operations and complete daily operations skillfully
- Develop result orientated and dynamic logistics professional
- Increase productivity and contribution of logistics personnel
- Logistics – Concepts and Frame Work
- What is logistics
- Logistics management objectives
- The logistics concepts
- Logistical Customer Service
- Logistics Customer Service Define
- Levels of Involvement
- Service contingencies
- Dependability, Communication and Convenience
- Sales /Service Relationship
- Trade-offs
- COMPUTERIZED PICKING AND SHIPPING INSTRUCTIONS
- Overview of the Manual Sales Order Processing System
- Computerized picking and shipping transaction procedures
- Advantages of computerized order picking
- Order Picking
- Define order picking
- Key objectives
- Order picking principles
- Various ways of Order picking
- Automated picking
- Automated Materials Handling
- Automatic Identification and Data Capture
- AIDC Applications
- Components of AIDC
- AIDC Technologies
- Radio Frequency Identification
- Packaging
- What is packaging?
- The Role of Packaging
- Issues that need to be addressed
- Materials used in internal and external packaging
- Mark and Label Packed Goods For Shipping
- Shipping Marks (Labeling) – Functions and Contents
- International Handling Labels
- Issue and Despatch
- Authorization of issues
- Identification of Requirements
- Timing of Issues
- Methods of Issuing Stores For Internal Use
- Dispatch Goods Outside The Organization
- Documents for Movement of Goods
- Transport Documents
- Export Documents Required For Goods
- International Commercial Terms 2010
- Trade Terms
- Purpose of Incoterms
- Two Categories of Incoterms
- Methods of Payment
- Choice of Payment Methods
- Methods of Settlements
- Payment Methods
Warehouse Management
Course Objectives
A well-managed warehouse is now recognised as a potentially major source of competitive advantage as opposed to just another source of cost before product reaches the customer.
- Role of the warehouse in the supply chain
- History of Warehousing
- The Role of Warehousing in Logistics
- Terms Used in the Industry to Identify Warehouse and Distribution Operations
- Stock-Keeping Unit (SKU)
- Economic Value
- How Distribution Operation Serves Company
- Logistics Resources
- Company’s Warehouse Objectives
- Warehouse and Distribution Trends and Issues
- Types of Warehouses
- Private Warehouses
- Public Warehouses
- Contract Warehouses
- Warehouse Space Planning
- Warehouse Space Requirements and Building Concepts
- Planning process
- Warehouse Structures
- Space Planning
- Warehouse Storage Layout Planning
- Storage Layout Planning
- Planning Methodology
- Warehouse Receiving/Put-away Function
- Definition
- Objectives
- Activities
- Design factors
- Warehouse Order Picking/Shipping Function
- Definition
- Objectives
- Activities
- Warehouse Materials Handling
- Unit Load Principles
- Purpose of Materials Handling
- Handling Equipment
- Factors in Selecting Materials Handling Equipment
- Equipment Planning
- Container and Packaging
- Automation
- Packaging Label For Transportation
- General Label
- IATA’s Role in Dangerous Goods Transport
- Handling of Hazardous Materials
- Objectives
- Handbook
- Key Risk Reduction Methods
- Types of Hazardous Materials
- Store Goods
- The Importance of Good Storage System
- The Contents in the Storage Manual
- The Methods Typically Used In Storing Goods
- Security, Fire and Safety in Warehouse
- Introduction
- The Changing Role of Customs
- Warehouse Security
- Warehouse Safety
- Safety and Health Program
- Fire Hazards and Risk
Inventory Control Management
Course Objectives
This training session is designed to provide participants with a thorough understanding of the knowledge, skills and competency required to plan and control the inventory at the workplace. It is also important to plan the right amount of materials so as to reduce the inventory holding cost and also to provide adequate theft preventive measures. After training, participants will be in a position to apply their new skills directly to their everyday working environment.
- Introduction to Inventory Management
- Importance of Inventory
- Balancing Supply and Demand
- Inventory in the Economy
- Inventory Functionality
- Classification of Inventory
- Why hold Inventory
- Inventory Cost
- Importance of Inventory Costs
- Types of Inventory Costs
- Inventory Costs and Service
- Classifying Inventory
- ABC Analysis
- Pareto’s Law
- Inventory Illustration
- ABC Analysis is Valuable
- Fundamental Approaches to Managing Inventory
- Basic Issues
- Key Differences among Approaches to Managing Inventory
- Fundamental Approaches and Techniques For Inventory Management
- Fixed Order Quantity Approach (Condition of Certainty)
- Fixed Order Quantity Approach (Condition of uncertainty)
- Just-In-Time Approach
- Design of JIT System
- Definition of JIT System
- Kanban System
- Fundamental Concepts
- Vendor Managed Inventory(VMI)
- Introduction
- Consignment & VMI Defined
- Benefits of VMI
- VMI - Binding Customers to Suppliers
- Sidestepping the shortcomings of forecasting
- Benefits of Consignment
- Keys Points in Any Consignment Agreement
- Stocktaking
- Inventory Accuracy
- Two Methods of “Keeping Inventory Accurate”
- Stocktaking
- Warehouse Responsibilities of Stock Control
- Essential Standards and Responsibilities
- Critical aspect
- Rejected and Damaged Goods
- Obsolete Goods
Diploma in Logistics and Supply Chain Management - Full Time
The importance of logistics is recognized all over the world, and today’s businesses made up of a complex set of product flows, manufacturing processes and distribution channels, requires cross–functional understanding as well as sound technical and managerial skills. Hence, there is a need for skilled logistics professionals to meet the challenges facing both manufacturing and services industries.
Objectives
The objective of the programme is to develop the students for challenging career in any industry with logistics and supply chain functions. You can be employed as a logistics specialist, logistics analyst, supply chain analyst, production planner, distribution manager, distribution planner, transportation manager, logistics manager or supply chain manager.
Minimum Entry Requirements
ITE’ Certificate in Logistics Operations (CLO) or equivalent qualification acceptable to International Professional Managers Association.
Course Structure
Duration for Full–Time : 1 Year – including the duration for completion of the ITE CLO programme.
Assessment and Examinations
This programme is a continuous assessment through:
- Written Assignments (20%)
- Class Test (20%)
- Class Presentation (10%) and
- Written Examinations (50%)
Students must pass the final examination with a total score of 50 or higher, and attend at least 75% of the training sessions.
Title of Certificate To Be Awarded
Upon successful completion of the programme, students will be awarded the Professional Diploma in Logistics and Supply Chain Management by International Professional Managers Association UK.
Modules
- Principles of Logistics Management
- Strategic Warehousing Management
- Supply Chain Management
This module aims to give students an understanding of the logistics challenges in meeting customer expectation by deliver the right product, right quantity, right condition at the right time in the right cost.
This module aims to give students an understanding of the role and mission of warehouse operations and how to increase the flexibility of warehouse operations through process design, system selection and justification, and layout configuration.
This module provides students with the concepts and solution methods that are important for the design, control, operation, and management of supply chain systems.
- E–Commerce Management
- Basic Financial Aspect of Logistics and Supply Chain Management
- Purchasing Management
This module is to provide students with a basic understanding of e– commerce applications and strategies that is useful to logistics organization.
This modulet provides the students with a general overview of the balance sheet and profit and loss statement of the company. It also provides the students an appreciation of some of the financial tools and techniques used by the logistics manager in the management of financial resources.
This module aims is to provide the students with an understanding of purchasing principles and practices. It will cover supplier management, purchasing performance measurements, planning and control, negotiation, bidding and international procurement.
Module 1: Principles of Logistics Management
Core Text: David B Grant, Douglas M Lambert, James R Stock, Lisa M Ellram, (2006) "Fundamentals of Logistics Management"McGraw Hill.
Reference Text:Coyle, Bardi and Langley (2003), "The Management of Business Logistics:A Supply Chain Perspective", 7th Edition, South–Western, a division of Thomson Learning
Overview
The subject of logistics by recognizing that customer satisfaction is the primary output of logistics activities. The management is to drive the logistics cost down and at same providing an acceptable level of customer service to the firm’s customer. Thus, this module aims to provide students basic logistics concepts in a format that is useful for management decision–making.
- Overview of Logistics: Logistics development, role of logistics in organization, key logistics activities: Customer Service, Demand Forecasting/planning, Inventory Management, Logistics Communications, Materials Handling, Order Processing, Packaging, Parts and Service support, Plant and Warehouse site Selection, Procurement, Traffic and Transportation, Return Goods Handling, Traffic and Transportation, Warehousing and Storage.
- The relationship of logistics activities to logistics costs: Customer Service Levels, Transportation Costs, Warehousing Costs, Order Processing/Information Systems Costs, Lot Quantity Costs and Inventory Carrying Costs.
- Future Challenges and areas for logistics performance, Strategic Planning and participation, Total Quality Management, JIT, Quick Response, Efficient customer response, Logistics as a competitive weapon, Accounting for logistics costs, Outsourcing, partnering and strategic alliances.
- Managing Materials Flow, Scope of Materials Management: Forecasting, TQM, Administration and Control of Materials Flow, Kanban Card, JIT II, MRP Systems and DRP Systems.
- Implementing Logistics Strategy, What are strategy and strategic planning? Why strategy is important to logistics? The hierarchy of planning, Linking logistics strategy with corporate strategy and The organizational planning process.
Module 2: Strategic Warehousing Management
Core Text: Excellence in Warehouse Management 2005 by Stuart Emmet
Reference Text: Warehouse Distribution & Operations Handbook 1994 by David E. Mulcahy
Overview
Company viewed warehouse as a cost center traditionally. However this view is changing and today, the warehouse plays an important role to the organization success by delivering the right product at the right time, right quantity, right condition and right cost to the customers. Thus, the students will have an understanding of modern warehouse management techniques and to optimise the company’ warehouse resources in an efficient and cost effective manner.
- Introduction to warehouse management, warehouse and the supply chain, role of the warehouse and stores, strategic aspects of warehousing
- Warehouse functionality and planning, the need for storage, storage and space planning, layout planning
- Warehouse Operations, receiving, put away, picking and shipping operations, Order processing and cross docking
- Materials handling process, objectives, principles of materials handling, materials handling consideration, types of materials handling equipment and selection of equipment
- Inventory management, inventory costs and service, demand management, stock–analysis and classifying products
- Warehouse administration, security, fire and safety, people management, benchmarking and world class warehousing
Module 3: Supply Chain Management
Textbook: Designing and Managing the Supply Chain, 2008 by David Simchi–Levi, Mass Institute of Tech, Philip Kaminsky, University of California–Berkeley Edith Simchi–Levi, Logic Tools, Inc., :Lexington, MA
Overview
This module aims to introduce students to those aspects of supply chain management and also the concepts and solution methods that are important for the design, control, operation, and management of supply chain systems.
- Introduction to supply chain management, concept of development supply chain, global optimization, managing uncertainty, key issues and why in supply chain management
- Network planning, strategic and tactical planning, operational control, key issues in network design
- Supply chain integration, push, pull and push–pull systems, demand–driven strategies, distribution strategies, centralized versus decentralized control, impact of lead time on supply chain strategy
- Strategies alliances, a framework for strategies alliances, third–party logistics, retailer–supplier partnership and distributor integration
- International issues in supply chain management, risk and advantages of international supply chain, regional differences in logistics
- Coordinated product and supply chain design, design for logistics, supplier integration into new product development and mass customization
Module 4: E–Commerce Management
Core Text: Introduction to E–Commerce, 2004 by Jeffrey F. Rayport, Monitor / Marketspace Center, Bernard J. Jaworski, Monitor/Marketspace Center Breakaway Solutions Inc., Breakaway Solutions
Reference Text: David Whiteley, (2000) "e–Commerce: Strategy, Technologies and Applications” McGraw–Hill
Overview
This module aims is to focus on what a logistics and supply chain manager needs to know about Internet infrastructure, strategy formulation and implementation, technology concepts, public policy issues, and capital infrastructure in order to make effective business decisions and is useful to logistics and supply chain organizations.
- Introduction to e–commerce, framework for e–commerce and the basic technology of the internet and the web
- Basic technology of the web and e–Commerce Businesses
- Business models, business–to–business, business–to–consumer
- Market communications and branding
- Strategy implementation and metrics
- Website development process and website architecture
- Public policy regulation
Module 5: Basic Financial Aspect of Logistics and Supply Chain Management
Core Text: Principles of Corporate Finance, 2008 by Richard A Brealey, London Business School, Stewart C Myers, Mass Institute of Technology
This module aims to provide the students with a general overview of the balance sheet and profit and loss statement of the company. It also provides the students an appreciation of some of the financial tools and techniques used by the logistics manager in the management of financial resources.
- Introduction to finance and implement the different facets of financial and management accounting, understanding of financial ratios
- Break–even analysis, fixed asset depreciation and method of depreciation
- Standard costing, classification of standard costs and variance analysis
- Investment Appraisal, payback method, average rate of return and net present value
- Letter of Credits, mechanism of letter of credit and types of letter of credit
- Goods and Services Tax, concept, terminology, GST computation, major exporter scheme and bonded warehouse scheme
- Disposal of scrap and Salvage and Rejects
Module 6: Purchasing Management
Core Text: Purchasing and Supply Management, 2006 by Leenders, Johnson, Flynn and Fearon.
Overview
This module aims to provide the students with an understanding of purchasing principles and practices. It will cover supplier management, purchasing performance measurements, planning and control, negotiation, bidding and international procurement.
- Purchasing and supply management, definitions, supply contribution, decision making in the supply organization, challenges facing purchasing and supply management
- Supply organization, objectives of supply management, organizational structures for supply, supply activities and responsibilities and supply teams
- Supply management process, policy and procedure manual
- Quality, specification, and service, methods of description, quality, suitability and best buy, total quality management, ISO standard, supplier certification
- Supplier selection decision, identifying potential sources, supplier evaluation methods, linking sourcing with strategy
- Global supply, importance of global supply, potential problems area, evaluating international suppliers
Diploma in Logistics and Supply Chain Management - Part Time
The importance of logistics is recognized all over the world, and today’ businesses made up of a complex set of product flows, manufacturing processes and distribution channels, requires cross–functional understanding as well as sound technical and managerial skills. Hence, there is a need for skilled logistics professionals to meet the challenges facing both manufacturing and services industries.
Objectives
The objective of the programme is to develop the students for challenging career in any industry with logistics and supply chain functions. You can be employed as a logistics specialist, logistics analyst, supply chain analyst, production planner, distribution manager, distribution planner, transportation manager, logistics manager or supply chain manager.
Minimum Entry Requirements
ITE’ Certificate in Logistics Operations (CLO) or equivalent qualification acceptable to International Professional Managers Association.
Course Structure
Duration for Part–Time : 12 months Programme (180 hours)
10 sessions per module
Assessment and Examinations
This programme is a continuous assessment through:
- Written Assignments (20%)
- Class Test (20%)
- Class Presentation (10%) and
- Written Examinations (50%)
Students must pass the final examination with a total score of 50 or higher, and attend at least 75% of the training sessions.
Title of Certificate To Be Awarded
Upon successful completion of the programme, students will be awarded the Professional Diploma in Logistics and Supply Chain Management by International Professional Managers Association UK.
Modules
- Principles of Logistics Management
- Strategic Warehousing Management
- Supply Chain Management
- E–Commerce Management
- Basic Financial Aspect of Logistics and Supply Chain Management
- Purchasing Management
This module aims to give students an understanding of the logistics challenges in meeting customer expectation by deliver the right product, right quantity, right condition at the right time in the right cost.
This module aims to give students an understanding of the role and mission of warehouse operations and how to increase the flexibility of warehouse operations through process design, system selection and justification, and layout configuration.
This module provides students with the concepts and solution methods that are important for the design, control, operation, and management of supply chain systems.
This module is to provide students with a basic understanding of e– commerce applications and strategies that is useful to logistics organization.
This modulet provides the students with a general overview of the balance sheet and profit and loss statement of the company. It also provides the students an appreciation of some of the financial tools and techniques used by the logistics manager in the management of financial resources.
This module aims is to provide the students with an understanding of purchasing principles and practices. It will cover supplier management, purchasing performance measurements, planning and control, negotiation, bidding and international procurement.
Module 1: Principles of Logistics Management
Core Text:David B Grant, Douglas M Lambert, James R Stock, Lisa M Ellram, (2006) “Fundamentals of Logistics Management” McGraw Hill.
Reference Text:Coyle, Bardi and Langley (2003), “The Management of Business Logistics:A Supply Chain Perspective”, 7th Edition, South–Western, a division of Thomson Learning
Overview
The subject of logistics by recognizing that customer satisfaction is the primary output of logistics activities. The management is to drive the logistics cost down and at same providing an acceptable level of customer service to the firm’ customer. Thus, this module aims to provide students basic logistics concepts in a format that is useful for management decision–making.
- Overview of Logistics: Logistics development, role of logistics in organization, key logistics activities: Customer Service, Demand Forecasting/planning, Inventory Management, Logistics Communications, Materials Handling, Order Processing, Packaging, Parts and Service support, Plant and Warehouse site Selection, Procurement, Traffic and Transportation, Return Goods Handling, Traffic and Transportation, Warehousing and Storage
- The relationship of logistics activities to logistics costs: Customer Service Levels, Transportation Costs, Warehousing Costs, Order Processing/Information Systems Costs, Lot Quantity Costs and Inventory Carrying Costs.
- Future Challenges and areas for logistics performance, Strategic Planning and participation, Total Quality Management, JIT, Quick Response, Efficient customer response, Logistics as a competitive weapon, Accounting for logistics costs, Outsourcing, partnering and strategic alliances.
- Managing Materials Flow, Scope of Materials Management: Forecasting, TQM, Administration and Control of Materials Flow, Kanban Card, JIT II, MRP Systems and DRP Systems.
- Implementing Logistics Strategy, What are strategy and strategic planning? Why strategy is important to logistics? The hierarchy of planning, Linking logistics strategy with corporate strategy and The organizational planning process
Module 2: Strategic Warehousing Management
Core Text: Excellence in Warehouse Management 2005 by Stuart Emmet
Reference Text: Warehouse Distribution & Operations Handbook 1994 by David E. Mulcahy
Overview
Company viewed warehouse as a cost center traditionally. However this view is changing and today, the warehouse plays an important role to the organization success by delivering the right product at the right time, right quantity, right condition and right cost to the customers. Thus, the students will have an understanding of modern warehouse management techniques and to optimise the company’ warehouse resources in an efficient and cost effective manner.
- Introduction to warehouse management, warehouse and the supply chain, role of the warehouse and stores, strategic aspects of warehousing.
- Warehouse functionality and planning, the need for storage, storage and space planning, layout planning.
- Warehouse Operations, receiving, put away, picking and shipping operations, Order processing and cross docking
- Materials handling process, objectives, principles of materials handling, materials handling consideration, types of materials handling equipment and selection of equipment
- Inventory management, inventory costs and service, demand management, stock–analysis and classifying products.
- Warehouse administration, security, fire and safety, people management, benchmarking and world class warehousing.
Module 3: Supply Chain Management
Textbook: Designing and Managing the Supply Chain, 2008 by David Simchi–Levi, Mass Institute of Tech, Philip Kaminsky, University of California–Berkeley Edith Simchi–Levi, Logic Tools, Inc., :Lexington, MA
Overview
This module aims to introduce students to those aspects of supply chain management and also the concepts and solution methods that are important for the design, control, operation, and management of supply chain systems.
- Introduction to supply chain management, concept of development supply chain, global optimization, managing uncertainty, key issues and why in supply chain management
- Network planning, strategic and tactical planning, operational control, key issues in network design
- Supply chain integration, push, pull and push–pull systems, demand–driven strategies, distribution strategies, centralized versus decentralized control, impact of lead time on supply chain strategy
- Strategies alliances, a framework for strategies alliances, third–party logistics, retailer–supplier partnership and distributor integration
- International issues in supply chain management, risk and advantages of international supply chain, regional differences in logistics
- Coordinated product and supply chain design, design for logistics, supplier integration into new product development and mass customization
Module 4: E–Commerce Management
Core Text: Introduction to E–Commerce, 2004 by Jeffrey F. Rayport, Monitor / Marketspace Center, Bernard J. Jaworski, Monitor/Marketspace Center Breakaway Solutions Inc., Breakaway Solutions
Reference Text: David Whiteley, (2000) “e–Commerce: Strategy, Technologies and Applications” McGraw–Hill
Overview
This module aims is to focus on what a logistics and supply chain manager needs to know about Internet infrastructure, strategy formulation and implementation, technology concepts, public policy issues, and capital infrastructure in order to make effective business decisions and is useful to logistics and supply chain organizations.
- Introduction to e–commerce, framework for e–commerce and the basic technology of the internet and the web
- Basic technology of the web and e–Commerce Businesses
- Business models, business–to–business, business–to–consumer
- Market communications and branding
- Strategy implementation and metrics
- Website development process and website architecture
- Public policy regulation
Module 5: Basic Financial Aspect of Logistics and Supply Chain Management
Core Text: Principles of Corporate Finance, 2008 by Richard A Brealey, London Business School, Stewart C Myers, Mass Institute of Technology
This module aims to provide the students with a general overview of the balance sheet and profit and loss statement of the company. It also provides the students an appreciation of some of the financial tools and techniques used by the logistics manager in the management of financial resources.
- Introduction to finance and implement the different facets of financial and management accounting, understanding of financial ratios
- Break–even analysis, fixed asset depreciation and method of depreciation
- Standard costing, classification of standard costs and variance analysis
- Investment Appraisal, payback method, average rate of return and net present value
- Letter of Credits, mechanism of letter of credit and types of letter of credit
- Goods and Services Tax, concept, terminology, GST computation, major exporter scheme and bonded warehouse scheme
- Disposal of scrap and Salvage and Rejects
Module 6: Purchasing Management
Core Text: Purchasing and Supply Management, 2006 by Leenders, Johnson, Flynn and Fearon.
Overview
This module aims to provide the students with an understanding of purchasing principles and practices. It will cover supplier management, purchasing performance measurements, planning and control, negotiation, bidding and international procurement.
- Purchasing and supply management, definitions, supply contribution, decision making in the supply organization, challenges facing purchasing and supply management
- Supply organization, objectives of supply management, organizational structures for supply, supply activities and responsibilities and supply teams
- Supply management process, policy and procedure manual
- Quality, specification, and service, methods of description, quality, suitability and best buy, total quality management, ISO standard, supplier certification
- Supplier selection decision, identifying potential sources, supplier evaluation methods, linking sourcing with strategy
- Global supply, importance of global supply, potential problems area, evaluating international suppliers