Latest News

We are pleased to announce our international journal team is in the process of preparing a ‘special edition’ specifically aligned to the theme of our forthcoming conference in Kuala Lumpur September 2010. More

Our Association is endorsing a series of events (Conferences, Workshops and Seminars) which have been approved for qualifying points for our Continuous Professional Development (CPD) Programme. For listing of these events please visit our Events Homepage.

As part of the Associations on going development strategy, we now have an internationally registered publication duly supported by a highly qualified internationally disseminated editorial board. We are therefore delighted to present The International Journal of Professional Management ISSN 2042–2342. The journal’s official launch will take place next year 2010 at our first International Conference in Kuala Lumpur Malaysia. More

Home Specialist Certificates

FOR WHOM

Secretaries who are in the field, those who are aspiring to obtain recognized qualification and any one interested.

Course Contents

MODULE 01:
Qualities and Ethics of a Secretary
Communication skills
The Interview process
The Role of Secretary at Meetings and the Recording of Minutes.
MODULE 02:
Handling subordinates and Counselling
Letter Writing Skills
Organising Seminars and Making Travel Arrangements
Characteristics of a Good Filing System
MODULE 03 :
Corporate Structure (Formation of a Company and its legal process)
Fundamentals of an Organisation
Delegation
Leadership
MODULE 04:
Personal Grooming
Public relations
Telephone Techniques
Career Promotions
MODULE 05:
Good Housekeeping and the Japanese Concepts of 5 Ss
Total Quality Management
Motivation
Disciplinary and Grievance Procedure
MODULE 06:
Time Management
Stress Management
SWOT Analysis
Potential Problems Faced by Secretaries
DURATION :
05 Months
ASSESMENT:
Written Examination Paper