Introduction

The importance of logistics is recognized all over the world, and today’s businesses made up of a complex set of product flows, manufacturing processes and distribution channels, requires cross–functional understanding as well as sound technical and managerial skills. Hence, there is a need for skilled logistics professionals to meet the challenges facing both manufacturing and services industries.

Objectives

The objective of the programme is to develop the students for challenging career in any industry with logistics and supply chain functions. You can be employed as a logistics specialist, logistics analyst, supply chain analyst, production planner, distribution manager, distribution planner, transportation manager, logistics manager or supply chain manager.

Minimum Entry Requirements

ITE’ Certificate in Logistics Operations (CLO) or equivalent qualification acceptable to International Professional Managers Association.

Course Structure

Duration for Full–Time
1 Year –including the duration for completion of the ITE CLO programme.

Assessment and Examinations

This programme is a continuous assessment through:

• Written Assignments (20%)
• Class Test (20%)
• Class Presentation (10%) and
• Written Examinations (50%)

Students must pass the final examination with a total score of 50 or higher, and attend at least 75% of the training sessions.

Title of Certificate To Be Awarded

Upon successful completion of the programme, students will be awarded the Professional Diploma in Logistics and Supply Chain Management by International Professional Managers Association UK.

Modules

1. Principles of Logistics Management

This module aims to give students an understanding of the logistics challenges in meeting customer expectation by deliver the right product, right quantity, right condition at the right time in the right cost.

2. Strategic Warehousing Management

This module aims to give students an understanding of the role and mission of warehouse operations and how to increase the flexibility of warehouse operations through process design, system selection and justification, and layout configuration.

3. Supply Chain Management

This module provides students with the concepts and solution methods that are important for the design, control, operation, and management of supply chain systems.

1. E–Commerce Management

This module is to provide students with a basic understanding of e– commerce applications and strategies that is useful to logistics organization.

2. Basic Financial Aspect of Logistics and Supply Chain Management

This modulet provides the students with a general overview of the balance sheet and profit and loss statement of the company. It also provides the students an appreciation of some of the financial tools and techniques used by the logistics manager in the management of financial resources.

3. Purchasing Management

This module aims is to provide the students with an understanding of purchasing principles and practices. It will cover supplier management, purchasing performance measurements, planning and control, negotiation, bidding and international procurement.

Module 1: Principles of Logistics Management

Core Text: David B Grant, Douglas M Lambert, James R Stock, Lisa M Ellram, (2006) "Fundamentals of Logistics Management"McGraw Hill.

Reference Text:Coyle, Bardi and Langley (2003), "The Management of Business Logistics:A Supply Chain Perspective", 7th Edition, South–Western, a division of Thomson Learning

Overview

The subject of logistics by recognizing that customer satisfaction is the primary output of logistics activities. The management is to drive the logistics cost down and at same providing an acceptable level of customer service to the firm’s customer. Thus, this module aims to provide students basic logistics concepts in a format that is useful for management decision–making.

1. Overview of Logistics: Logistics development, role of logistics in organization, key logistics activities: Customer Service, Demand Forecasting/planning, Inventory Management, Logistics Communications, Materials Handling, Order Processing, Packaging, Parts and Service support, Plant and Warehouse site Selection, Procurement, Traffic and Transportation, Return Goods Handling, Traffic and Transportation, Warehousing and Storage.
2. The relationship of logistics activities to logistics costs: Customer Service Levels, Transportation Costs, Warehousing Costs, Order Processing/Information Systems Costs, Lot Quantity Costs and Inventory Carrying Costs.
3. Future Challenges and areas for logistics performance, Strategic Planning and participation, Total Quality Management, JIT, Quick Response, Efficient customer response, Logistics as a competitive weapon, Accounting for logistics costs, Outsourcing, partnering and strategic alliances.
4. Managing Materials Flow, Scope of Materials Management: Forecasting, TQM, Administration and Control of Materials Flow, Kanban Card, JIT II, MRP Systems and DRP Systems.
5. Implementing Logistics Strategy, What are strategy and strategic planning? Why strategy is important to logistics? The hierarchy of planning, Linking logistics strategy with corporate strategy and The organizational planning process.

Module 2: Strategic Warehousing Management

Core Text: Excellence in Warehouse Management 2005 by Stuart Emmet

Reference Text: Warehouse Distribution & Operations Handbook 1994 by David E. Mulcahy

Overview

Company viewed warehouse as a cost center traditionally. However this view is changing and today, the warehouse plays an important role to the organization success by delivering the right product at the right time, right quantity, right condition and right cost to the customers. Thus, the students will have an understanding of modern warehouse management techniques and to optimise the company’ warehouse resources in an efficient and cost effective manner.

1. Introduction to warehouse management, warehouse and the supply chain, role of the warehouse and stores, strategic aspects of warehousing
2. Warehouse functionality and planning, the need for storage, storage and space planning, layout planning
3. Warehouse Operations, receiving, put away, picking and shipping operations, Order processing and cross docking
4. Materials handling process, objectives, principles of materials handling, materials handling consideration, types of materials handling equipment and selection of equipment
5. Inventory management, inventory costs and service, demand management, stock–analysis and classifying products
6. Warehouse administration, security, fire and safety, people management, benchmarking and world class warehousing

Module 3: Supply Chain Management

Textbook: Designing and Managing the Supply Chain, 2008 by David Simchi–Levi, Mass Institute of Tech, Philip Kaminsky, University of California–Berkeley Edith Simchi–Levi, Logic Tools, Inc., :Lexington, MA

Overview

This module aims to introduce students to those aspects of supply chain management and also the concepts and solution methods that are important for the design, control, operation, and management of supply chain systems.

1. Introduction to supply chain management, concept of development supply chain, global optimization, managing uncertainty, key issues and why in supply chain management
2. Network planning, strategic and tactical planning, operational control, key issues in network design
3. Supply chain integration, push, pull and push–pull systems, demand–driven strategies, distribution strategies, centralized versus decentralized control, impact of lead time on supply chain strategy
4. Strategies alliances, a framework for strategies alliances, third–party logistics, retailer–supplier partnership and distributor integration
5. International issues in supply chain management, risk and advantages of international supply chain, regional differences in logistics
6. Coordinated product and supply chain design, design for logistics, supplier integration into new product development and mass customization

Module 4: E–Commerce Management

Core Text: Introduction to E–Commerce, 2004 by Jeffrey F. Rayport, Monitor / Marketspace Center, Bernard J. Jaworski, Monitor/Marketspace Center Breakaway Solutions Inc., Breakaway Solutions

Reference Text: David Whiteley, (2000) "e–Commerce: Strategy, Technologies and Applications” McGraw–Hill

Overview

This module aims is to focus on what a logistics and supply chain manager needs to know about Internet infrastructure, strategy formulation and implementation, technology concepts, public policy issues, and capital infrastructure in order to make effective business decisions and is useful to logistics and supply chain organizations.

1. Introduction to e–commerce, framework for e–commerce and the basic technology of the internet and the web
2. Basic technology of the web and e–Commerce Businesses
3. Business models, business–to–business, business–to–consumer
4. Market communications and branding
5. Strategy implementation and metrics
6. Website development process and website architecture
7. Public policy regulation

Module 5: Basic Financial Aspect of Logistics and Supply Chain Management

Core Text: Principles of Corporate Finance, 2008 by Richard A Brealey, London Business School, Stewart C Myers, Mass Institute of Technology

This module aims to provide the students with a general overview of the balance sheet and profit and loss statement of the company. It also provides the students an appreciation of some of the financial tools and techniques used by the logistics manager in the management of financial resources.

1. Introduction to finance and implement the different facets of financial and management accounting, understanding of financial ratios
2. Break–even analysis, fixed asset depreciation and method of depreciation
3. Standard costing, classification of standard costs and variance analysis
4. Investment Appraisal, payback method, average rate of return and net present value
5. Letter of Credits, mechanism of letter of credit and types of letter of credit
6. Goods and Services Tax, concept, terminology, GST computation, major exporter scheme and bonded warehouse scheme
7. Disposal of scrap and Salvage and Rejects

Module 6: Purchasing Management

Core Text: Purchasing and Supply Management, 2006 by Leenders, Johnson, Flynn and Fearon.

Overview

This module aims to provide the students with an understanding of purchasing principles and practices. It will cover supplier management, purchasing performance measurements, planning and control, negotiation, bidding and international procurement.

1. Purchasing and supply management, definitions, supply contribution, decision making in the supply organization, challenges facing purchasing and supply management
2. Supply organization, objectives of supply management, organizational structures for supply, supply activities and responsibilities and supply teams
3. Supply management process, policy and procedure manual
4. Quality, specification, and service, methods of description, quality, suitability and best buy, total quality management, ISO standard, supplier certification
5. Supplier selection decision, identifying potential sources, supplier evaluation methods, linking sourcing with strategy
6. Global supply, importance of global supply, potential problems area, evaluating international suppliers