Certified by
International Professional Managers Association, UK

Introduction to the Programme

Telecommunication is the fastest and widest growing business today. One significant growth is the invent of technology that enables such communication via internet services, using cable and wireless forms that allow us to access internet anytime and anywhere for sourcing of information and/or for communication. The increased in demand makes it the most sought after business in this millennium. The Government is encouraging more players in this sector to boost telecommunication entrepreneurship in the country, and to further research on how to maximise use of such technologies for other applications.

There is huge potential for entrepreneurs to embark on a business in the telecommunication industry and we can help them jump-start their business with this Certificate in Business Management, specialising in ICT Entrepreneurship.

Objectives

This course is ideal for anyone who is required to run, manage and grow a business in the telecommunication industry.

By the end of this course, students will be able to:

• Acquire strategic tips to run or fine tune a new or existing business.
• Fundamentals to start own business, including examining business opportunities, exploring markets and the fundamentals of consumer behaviour
• Skills to cultivate business structures and develop business plans for increased profitability and understand legal requirements for the business.

Programme Structure

The course consists of 9 modules, can be conducted on part time basis and take up to 6 months to complete.

Overview of the structure:-

• Phase 1 – Training
  54 hours face-to-face interactive workshops
• Phase 2 – Practical & Assignments
  1 practical assignment and 1 project presentation based on real life project implementation in the business they are in and this will be assessed and approved in order to be qualified for the Certificate.

Module Descriptions:-

1. Identifying Opportunities in the Telecommunication: Understand the opportunity of telecommunication industry and the market potential so as to build confident venturing into the industry.
2. Business Setup and Legal Requirements: Introduction to business structure, procedures for incorporation of a business, regulations and legal, etc.
3. Business Planning and Financing: Tools for writing an effective business plan and to acquire the know-how to raising funds.
4. Financial Management: Familiarise accounting and financial concepts that is fundamental in the financial management of any organisation’s survival and viability.
5. Promoting and Marketing the Business: Utilise proven templates for promoting and marketing their telecommunication business.
6. Using Internet to Market the Business: Learn how to use internet as a medium to promote their business.
7. Selling Skills and Setting a Sales System: Selling principles for effective selling skills and develop sales system for the organisation.
8. Managing Customer Service: Provide fundamentals for customer service excellence that will win customers and retain them.
9. Recruiting, Managing Staff and Motivating for Performance: Fundamental for recruiting the right staff force, setting standards for performance, manage, motivate and reward them.

Who Should Attend?

This course is available to anyone who is either presently in the telecommunication industry or anyone aspire to start own business in the industry. It’s designed specifically for:

• Employees who are currently working in the telecommunication industry for someone else and want to gain a certification in business management that helps them to move up in their career path and get promoted to be a manager.
• Entrepreneurs who own or manage their own telecommunication business and want to train their existing managers to learn to manage the business for them.
• Those who are retrenched workers or planning their job transition and have interest and passion for the telecommunication industry or even planning to start their own business in this area.
• Anyone who is keen to explore in the telecommunication market.

Faculty Members

This programme is administered by Quest with the help of a team comprising of International Business and Management Professionals. This adds value to students as they will be able to tap on the collective experiences and knowledge of a wide range of dedicated professionals. The faculty will include Working Industry Practitioners where relevant.

For Enquiries, Please Contact: Quest Learning Sdn Bhd
9-5, Jalan 8/146 Bandar Tasik Selatan,
Sungai Besi,
57000 Kuala Lumpur, Malaysia.

Tel:+603-9059 6218
Fax:+603-9059 6248
Email:info@qscasia.com